Working with an RMC isn't just outsourcing relocation logistics - it's extending your data perimeter across a global partner network, making continuous security and compliance oversight essential.

Author : Keely Hughes
Security, compliance and confidence: Understanding your RMC’s risk profile

Whether you already work with a Relocation Management Company or are considering one for the first time, it’s important to remember that you’re not just outsourcing logistics- you’re extending your data perimeter. 

An RMC connects your organization to a global network of partners that includes destination consultants, household goods movers, immigration lawyers, tax specialists, real estate professionals, and more. Every document exchanged, every portal login, and every employee record shared becomes part of a broader security ecosystem that requires active oversight. 

In a landscape shaped by GDPR, cross-border data transfers, and growing expectations around data privacy, due diligence on an RMC isn’t a one-time exercise. It’s an ongoing responsibility. Yet many organizations stop their scrutiny at the procurement stage, assuming that the compliance checks done during an RFP will hold for the life of the contract. 

The reality is constantly shifting. Vendors evolve, technology stacks change, and new partners join the network every year. Without regular security and compliance reviews, even the strongest programs can quietly fall out of step with internal standards or new regulations. 

That’s why due diligence isn’t just a procurement exercise- it’s a core compliance function. Too often, providers are chosen for cost and coverage, while the more important question goes unasked: can we trust them with our people and our data? 

Beyond procurement: Building a culture of continuous compliance

Compliance in mobility should function like a living system, not a static document. Once the initial vendor selection is complete, attention often shifts toward service delivery, cost management, and employee experience. Security tends to fade into the background until a renewal or incident brings it forward again. 

A stronger approach treats compliance as an ongoing conversation between your company and your RMC. Regular audits, open reporting, and clear accountability help both sides stay aligned and proactive. This isn’t about policing your provider, it’s about maintaining visibility and confidence as your mobility program evolves. 

The best RMCs welcome that level of engagement. They view compliance reviews not as scrutiny, but as a sign of partnership and professionalism- proof that both sides are serious about protecting employees and strengthening the program over time. 

MovePlus Mobility: Ensuring continuous compliance

At MovePlus Mobility, we ensure every client program remains secure, compliant, and fully aligned with evolving data protection standards. Our compliance model is built on ongoing assessment, validation, and transparent reporting across every layer of our operations. 

We don’t wait for an RFP to review compliance. We monitor and document it year-round. Our clients receive clear evidence of how their mobility data is protected and managed within our global partner network. 

Governance and accountability 

  • Every client account is supported by a dedicated Data Protection and Information Security team. 
  • Our operations are included in regular internal and third-party risk assessments, validated against ISO 27001 and SOC 2 standards. 
  • A direct escalation channel connects our security leadership to client security teams for rapid issue resolution. 
  • We maintain a formal incident response plan and guarantee immediate notification if any event affects client or employee data. 

Vendor network oversight

  • All MovePlus Mobility partners undergo documented due diligence and must meet defined data-protection standards.
  • Compliance and privacy clauses are embedded into every vendor agreement.
  • We maintain an updated register of approved vendors and data-processing regions, shared with clients for transparency.
  • Vendor performance and compliance are reviewed regularly to ensure continuous alignment.

Data privacy and cross-border controls

  • MovePlus Mobility operates in compliance with GDPR, CCPA, PDPA, and other relevant global privacy frameworks. 
  • All international data transfers are protected through Standard Contractual Clauses and equivalent safeguards. 
  • Data retention and deletion policies align with client requirements and are verified as part of our audit cycle. 
  • Our privacy team maintains a complete record of all data processors and processing activities. 

Access and technology controls 

  • Client and employee data is protected through multi-factor authentication, encryption, and role-based access. 
  • Access privileges are reviewed regularly and removed immediately when personnel or vendors change roles. 
  • Our IT security framework includes continuous vulnerability monitoring, patch management, and certified data-hosting standards. 
  • Compliance documentation and audit results are stored securely and available for client review. 

Transparency and reporting 

  • Clients receive scheduled compliance reviews and security summaries. 
  • Any certification changes, data incidents, or new vendor engagements are communicated proactively. 
  • Cross-functional reviews connect HR, procurement, and security teams to maintain shared visibility across the program. 

Confidence through clarity

Compliance in mobility isn’t about adding more checkpoints or paperwork. It’s about clarity- clarity in who’s responsible for what, how data is protected, and when conversations need to happen. 

At MovePlus Mobility, we believe that security and compliance are the foundation of trust. By combining transparency, structure, and shared accountability, we help clients protect not only their data but also their people, every time they move.